How do I request a system fee refund?

If you think you are eligible for system fee refund, contact the CSA Service Desk (for contact information, click on the following link Contact Us). The CSA Service Desk will send you a Refund Request form for you to fill out and return, or you can find the form by selecting the following link Refund Request Form template. The returned form must include a copy of the fee basket on the filing. For information about how to find the basket, select the following link View Basket and Basket Transactions. Once received, the CSA Service Desk will review the form for accuracy and pass it to the Principal Regulator for approval.  You will be notified of the status of your request and the time it will take to process the refund if it’s approved (usually 4-6 weeks). 
System refund requests must be received within 6 months of the filing being made.  Approved refunds will be sent by EFT or by the same method as the original payment was made.