Change Your Password or Reset a Forgotten Password

You can reset your own password at any time either from your dashboard or by viewing your user details. Similarly, you can reset a forgotten password by selecting ‘Forgot Password’ on the login page. For security reasons, you must answer one of your personal verification questions.

All passwords will automatically expire after 45 days. You will receive an email prompting you to set a new password 5 days prior to expiry and again 1 day prior to expiry if still unchanged.