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System FAQs

What are the acceptable document extensions?

Is it acceptable to file a scanned document?

Are there any special restrictions to the characters that can be included in a file name that is uploaded to SEDAR+?

Can I attach a file that is password protected?

What precautions does SEDAR+ take against computer viruses?

Does SEDAR+ support keyboard shortcuts or strokes that users can leverage to make work more efficient?

Which name displays in uppercase in SEDAR+?

When does SEDAR+ save data that has been entered into the system without formally submitting it?

Do I need to have all information ready when completing a lengthy filing?

Why was I logged out? 

Why am I locked out?

Is SEDAR+ available 24/7?

What do I do if SEDAR+ is unavailable?

Can I turn off email notifications?

As a SEDAR+ filer, if I experience issues with SEDAR+ such as not being able to log in, not being able to find a profile or filing, or other general system problems, who should I contact?

What is the difference between ‘Save and continue’ and ‘Save’ on SEDAR+?

Last updated on: October 15, 2024


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